You may return any items purchased online or in a store to any Five Below location near you. The units are not in stock at a Five Below store, and they have to be ordered and delivered to the store.
Bulk purchases are not returnable unless you received wrong or faulty items. There are exceptions to the Five Below return policy. You can initiate your return request using one of the following methods: Can You Initiate a Five Below Return Request Via The item you’re returning should be one of the following:įor refunds, you'll need the receipt or order confirmation details and your original payment method. If you choose an exchange, you may pick any item, provided it's of equal value. Items can be returned to any Five Below store for an exchange or refund. Five Below Return Policy in a Nutshellįive Below allows returns for eligible online and in-store purchases at any time from the purchase date. We know return procedures can be complicated, and that's why we prepared this guide to break down the Five Below return policy and show you the easiest way to deal with returning disappointing orders. I Learn About the Five Below Return Policyĭid your Five Below order meet your expectations? If not, follow the rules for returning their items and ensure you qualify for a refund or exchange.
